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ABOUT OUR BUSINESS


Founded in 2010 by cookie baker and culture maker Brooke Vaughn, PLEASE & THANK YOU has operated over 14 years in business with an average +34% year-over-year revenue increase.

Our Mission is TO BE A DAY MAKER.

Just by serving HOT COFFEE and FRESH COOKIES, we’ve grown from a 120 square foot kitchen to a cookie brand with a cult following. It’s been our goal to make your day. We’ve created hundreds of cool jobs, built a bubbling culture, met thousands of authentic people and served millions of our famous chocolate chip cookies.

Our Core Values ARE SERVICE,
GRIT, AUTONOMY and PRIDE

PLEASE & THANK YOU is an established nostalgic brand. People love the messaging of our logo and our style of hospitality. Whether you’re buying a gift or indulging yourself, you’re experiencing PLEASE & THANK YOU as a treat, a lift, a delight, a dopamine push. 

Our chocolate chip cookie is unforgettable. It’s made with southern-milled Kentucky Proud flour, Michigan brown sugar, Belgium chocolate and European butter. No junk, just cookies.

PLEASE & THANK YOU is a PROVEN SUCCESS


In a nationwide poll by USA Today we were crowned BEST COOKIE SHOP in America. And you know what? We earned that. We’ve got our recipe for success - a sticky brand, an irresistible product and a culture of optimistic maniacs, fueled by sugar and caffeine.